Neil, an author of 3 books, The Client Centric Protagonist, The Master Book for Lean Six Sigma & The Little Book of Customer Experience, passionately helps mid and large size enterprises in services and manufacturing to become Future Fit.
His main focus is helping clients to Create Higher Value through the lens of customer, business, process & people. This is done by thorough analysis of facts & data, providing deep insights on value generation, enhancement & leakages and facilitate leaders to strategize, develop action-oriented plans & execute them. He has worked on various of engagements across sectors including BFSI, Outsourcing, IT, Discrete Manufacturing, O&G, Shipping, Professional services, Consumer Goods, Automobiles, Telecom, EdTech.He offers several ready to serve digital courses and live online/offline master-class & workshops.
| HSBC | Senior Vice President (Customer Experience) |
| HSBC | Senior Vice President (Business Transformation) |
| Bank of America | National Leader (Quality & Productivity) |
| Standard Chartered | Service Excellence Leader (Lean Six Sigma) |
| Whirlpool of India | Senior Engineer (Process Engineering) |
| TVS Motor Company | Production Engineer (Industrial Engineering) |
| University of Texas in Austin | PGP – AI & ML |
| BITS Pilani | MS (Manufacturing Management) |
| MIT-Anna University | B.Tech (Production Technology) |
| Pondicherry University | B.Sc (Physics) |
| Indian Institute of Science | Certification Program in Environmental Studies |
| Bank of America / IQF | Six Sigma Master Black Belt |
