QC Story GB Test | Canopus Business Management Group

The beep sound you get from the ATM when you forget to pick back your ATM card is?

Warning

Instructions

Shutdown

Prevention

Capturing learning from the project and future plan is part of which step of 7 step QC story approach

Check

Problem

Conclusion

Analysis

Action

Standardization

Observation

Which of the following signifies the Improve phase of DMAIC approach?

Develop Solutions

Understand the problem

Identify root cause

Collect data

Which of the following about Fish-bone Diagram is correct?

It identify all possible symptoms for a given cause

It is a structured brainstorming tool to identify possible causes

Statistical tool to identify the root cause

Fish-bone is constructed by project leader with his knowledge

Square of standard deviation is

Mean

Binomial distribution

Coefficient of variation (CV)

Variance

Standardizing improvements done on the root causes to prevent recurrence is part of which step of 7 step QC story approach

Conclusion

Analysis

Problem

Check

Observation

Action

Standardization

SIPOC is a more detailed tool than deployment flow chart as it clarifies role level details of the process tasks.

TRUE

FALSE

In a run chart, the center line is based on __________

Mean

Median

All the above

Mode

When a data set contains outliers, its likely that _______________________.

Mean is not equal Mode

All the above

Mode is not equal to Medium

Mean is not equal to Median

Activities such as Review, Inspection and Auditing are non-value adding activities which don't directly add value to the customers.

FALSE

TRUE

Deployment Flow Charts have various functions arranged horizontally but Swim Lanes have them arranged vertically.

TRUE

FALSE

Which of the following are true about structured brainstorming?

Less Creative approach

Less number of ideas generated

Ideas are usually creative

Random flow of ideas

Below statement describes which element of a project charter: "It highlights the current situation from customer and business perspective and provide a justification to change the current state now."

The statement describes all the above

Importance of the Problem

Goal Statement

Problem Statement

A run chart can detect which of the following?

Drifts & Shifts

Same Values & Trends

Trends and Cycles

Shift, Same value, Trend and Cycle

What is the nature of relationship between factors A and B based on the graph below?

Negative Correlation

Positive Correlation

Correlation cannot be studied with this diagram

Non Linear Correlation

The line that cuts the box of a Box Plot into two, represents____________.

Mean

Median

Mode

Interquartile Range

In the below Pareto, what is the cumulative % impact of first 2 causes?

100.8

35

60

50

How would you characterize the boxplot?

Boxplot has outliers

Boxplot has kurtosis

Boxplot has no deficiency

Boxplot is Skewed

Outliers are undesirable.

TRUE

Can't say. Depends on the problem

FALSE

Choose the ALL correct answers?(Multiple Choice)

In Analysis Phase, summary of the Root Causes with quantified impact is documented so action can be taken

In Observation Phase, check for input metrics performance, find out process deviations and visit the field to find insights related to the problem

In Analysis Phase, check for input metrics performance, find out process deviations and visit the field to find insights related to the problem

In Observation Phase, summary of the Root Causes with quantified impact is documented so action can be taken

Identifying & prioritizing the problems areas contributing 80% of the problem is part of which step of 7 step QC story approach

Analysis

Conclusion

Observation

Check

Action

Standardization

Problem

Which of the following statements is true for a multiple regression equation?

All the regression coefficients must be between -1.00 and 1.00

There is only one dependent variable

There is only one (Y – Ŷ)

The R2 term must be at least .50

Six Sigma is

3.4 Defects Per Million Opportunities

Throughput of 99.966%

3.4 Parameters Per Million

Throughput of 99.73%

None of the Above

“If it can’t be ____________, it can’t be managed”

Communicated

Controlled

Measured

Monitored

Describe the nature of correlation between factors A and B based on the below diagram?

Correlation cannot be studied with this diagram

Positive Correlation

No Correlation

Negative Correlation

One of most prominent and important reasons for occurrence of defects in any process is

Consumer Behavior

Competition

Variation

Business Environment

What is missing the following Goal statement " Improve Productivity by 5%"

Improvement baseline and target is not clear

Both of the above

Improvement timeline is not clear

None of the above

Employee Satisfaction Survey score is classified as which type of data

Ordinal

Continuous

Binary

Nominal

A correlation between age and health of a person found to be -1.09. On the basis of this you would tell the doctors that:

The age is good predictor of health

The age is poor predictor of health

None of these

Which of the following Sequence is correct?

(1)Potential Causes, (2) Root Causes (3) Possible Causes

(1) Possible Causes (2) Potential Causes (3) Root Causes

(1) Possible Causes (2) Root Causes (3) Potential Causes

(1) Root Causes (2) Possible Causes (3) Potential Causes

In a multiple regression equation, there are two or more:

coefficients of determination

independent variables.

dependent variables.

intercept values.

Pearson's correlation coefficient between 2 variables, Y and X is 0.88. What does this imply?

Y and X have negative positive correlation

Y and X have week positive correlation

Y and X have strong positive correlation

Y and X have week negative correlation

Which of the following attributes cannot be assessed using a scatter plot

Shape of the relationship

Causation of the relationship

Direction of the relationship

Strength of the relationship

Selecting the important problem and defining with target is part of which step of 7 step QC story approach

Analysis

Check

Action

Conclusion

Observation

Problem

Standardization

Project Scope doesn't cover

Geographies

Problem types

Action Items

Products

What is the purpose of Gemba Visit after analyzing the root causes from the data?(Choose all correct answers to get full credit. Choosing at least one gives only partial credit)

To train the associates

Confirm the phenomenon at Gemba

Validate the root cause

Collect material evidence, photos, videos

A pattern that characterizes the frequent crossing of centerline in a trend chart is called as _________

Clusters

Trends

Oscillations

Mixtures

If a number is chosen at random from the following list, what is the probability that it is not prime? 2,3,5,7,11,13,17,19

1/8

0

1

None of the above

In Linear equation represented by y = mx + c, which of the following is NOT true?

m is called the 'scope' or 'weight'

c is called as 'x intercept'

The relationship between y and x is a linear relationship

y is dependent variable and x is independent variable

In the expression Y=f(X), how will you describe Y?

Indpendent Variable

Effect

Ouptut

Cause

Which of the following signifies the Improve phase of DMAIC approach?

Collect data

Understand the problem

Identify root cause

Develop Solutions

Which of the following is NOT part of a cause & effect brainstorming session?

Capture every cause however weird it is

Encourage screening of causes

Apply 5 Why technique in conjunction with this brainstorming

Capture causes and sub-causes

SDCA stands for_____

Solution - Design - Change - Action

Standardize - Do - Check - Act

Source - Demonstrate - Consolidate - Act

Set - Do - Change - Act

'r' know as Pearson's correlation coefficient can take the following values?

Any value between -0.8 and +0.8

Any value between -1 to 1

Only integers

Only -1, 0 & +1

Poka-yoke is best defined as

Facilitates horizontal deployment

Improving process availability

A type of arrangement for flow system

Method of prevention of Defects

Validating the results before and after the implementation of countermeasures is part of which step of 7 step QC story approach

Observation

Problem

Check

Standardization

Conclusion

Analysis

Action

Eliminating the root causes by developing countermeasures is part of which step of 7 step QC story approach

Standardization

Check

Action

Problem

Conclusion

Analysis

Observation

Which of the following facts about Six Sigma are true? (Tick all correct answers)

Six Sigma is just a collection of tools

Six Sigma reduces process variability

Six Sigma focuses on defects reduction

Six Sigma cannot be applied to Oil & Gas Industry

Which of the following is Value Enabling activity?

Data Entry

Complain

Approval

Audit

SDCA is a step performed in the _____ phase of 7 step QC Story approach

Action

Check

Problem

Analysis

Standardization

Conclusion

Observation

Identifying the root causes for the problem is part of which step of 7 step QC story approach

Standardization

Action

Check

Observation

Analysis

Conclusion

Problem

Which of the following tool can be used to in conjunction with fish-bone diagram to generate more possible causes?

Poka Yoke

FMEA

When Correlation is close to zero

5 Why Technique