What drives customer loyalty? How to easily retain customers? How to increase repeat purchases? What’s the best way to approach CX Improvement?
At Canopus Business Management Group, we strive to answer those questions and help mid to large enterprises in services and manufacturing, like Vodafone, TVS Motors, PepsiCo, etc., with Revenue Enhancement & Customer Retention.
We are not an advisory firm. We implement change, we make things happen!
We transform your business to be Future Fit!
Target Series #4 : Q – How to solve Ownership Issues; A – Catch Ball Technique It is indeed this topic very close to heart for many of us, isn’t it? Each of us will have stories of frustration to share on how we were appraised poorly, received low bonuses, promoted last, long arguments with […]
More →You can count on us. We draw from our diverse, in-depth and hands-on expertise from the corporate world.
Our clients include Barclays, Vodafone, Pepsico, Barry-Wehmiller, Tractors & Farm Equipment(TAFE), Temenos Banking Software Company, Lumis Partners, KarROX Technologies, etc.
We choose our engagements carefully and limit the number we accept, thus allowing us to focus our full attention on each project and give it our best!
By Neil Srinivasan 10 Qualities of Voice of Customer (VOC) Interviewers
By Neil Srinivasan
