Leading Customer Experience (CX) Improvement Company
What drives customer loyalty? How to easily retain customers? How to increase repeat purchases? What’s the best way to approach CX Improvement?
At Canopus Business Management Group, we strive to answer those questions and help mid to large enterprises in services and manufacturing, like Vodafone, TVS Motors, PepsiCo, etc., with Revenue Enhancement & Customer Retention.
We are not an advisory firm. We implement change, we make things happen!
Our Mission
We transform your business to be Future Fit!
What our clients engage us for?
- Increase Revenue per customer
- Increase Customer Retention rates
- Improve Customer Loyalty
- Improve Service Levels (SLA)
Why our clients recommend us?
- We establish peer-relationship & personal rapport with client teams
- We dirty our hands rather than advising … simply walk in clients’ shoes!
- We provide disproportionate value, at least 30 times more than what the client pays for
- We transfer explicit & tacit know-how of each project to client teams
Quick Facts
- Year of Commencement : 2009
- Domains : Sales, Marketing & Operations
- Verticals : B2B, Institutional Customers & B2C
- Services Segment : BFSI, Logistics, IT & ITES
- Products Segment : Brand Owners & OEMs from Manufacturing & Technology Enabled
Other Initiative
www.SixSigmaCertificationCourse.com
What our clients say
The concepts were provided clearly and logically. The videos were very relevant
Indirect Material Manager, Colgate Palmolive India Ltd
Blue Ocean Strategy is more useful for us to formulate many strategic ideas. Got the Idea of doing analysis methods & differentiating the business
Manager - Marketing, Netzsch Technologies India Pvt Ltd
The training, topic, presentation were very useful to me and my organization. Benefits gained were New strategy development, Increasing Volume of Business & sustainability and looking at new markets ( Blue Oceans ) & offerings.
Chief Mentor - Academics & Finishing School Training & Certification, KKM Soft (P) Ltd.
Comprehensive coverage on the Blue Ocean Strategy. The workshop made us rethink on where we are placed in the market & important is it today than ever before to not just look at substitutes but alternatives as well. Detailed understanding & coverage of the Blue Ocean Strategy.
Deputy Manager (Marketing) , Jain Irrigation Systems Ltd.
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Articles
Customer Churn Calculator
Customer Churn Calculator help you to easily compute Customer Churn accurately using the right logic for your business. Download Customer Churn & Retention Management Report Download
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