Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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7 Acts of Client Centric Professional

Simple proprietary approach to drive customer centricity in organization

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Neil is on a mission to help clients create higher value through the lens of customer, business, people & process.

He believes creating value is the true measure of leadership.

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Top organizations choose Canopus Business Management Group

I will describe the value, usefulness & relevance of content Neil provided me in simple three words ” Precise, Powerful & Practical”

Guneet Chadha
Director Business Analytics at Stream Global Services

Blue Ocean Strategy workshop was very good. Will help me to strategically plan my goals in future

Deputy General Manager
Lupin Ltd

Good workshop to understand the basic concept of” Blue Ocean Strategy” with good number of examples. Examples were well covered helps to understand the concept better

Vice President Marketing & Sales, Idea Cellular Limited

Blue Ocean Strategy is more useful for us to formulate many strategic ideas. Got the Idea of doing analysis methods & differentiating the business

Manager - Marketing, Netzsch Technologies India Pvt Ltd

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Difference between Customer Experience (CX) and Client Centricity

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!