You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Neil is a well recognised expert on customer experience and process transformation. He has helped many business houses to revamp their business and functional strategies. His hands on experience in these fields and his positive contributions make him a sought after strategist and trainer. He recently conducted a workshop for the mid level technical managers of Sodexo , India. During the program, through specially customized techniques, he successfully realigned the thought process and understanding of participating managers to strategize and improve customer experience. The style and tenor of the interactive workshop was easy on the participants and made it a unique experience for each of them. As an experienced coach and mentor, his intervention is considered very useful for growing leaders to enhance their leadership qualities.

Air Cmdr KNV Nair
Director (HR), Sodexo Technical Services

Excellent program which has great practical usefulness

General Manager – Sales, Kansai Nerolac Paints Ltd.

A good number of examples at Blue Ocean Strategy Masterclass. ERRC strategy model & sound tool to look at.

Marketing Manager, Indofil Industries Ltd.

Neil has excellent organization-wide knowledge. He is capable of understanding the VOC & adding value with suitable inputs & reacts quickly with alternative suggestions when required. He provided very critical inputs in linking metrics, processes and projects with a good global perspective of current practices and metrics in different industries.

P.Sridhar
AVP, Strategic Planning, TAFE

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