Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

It was wonderful interacting with you for “Enterprise Metrics Management for SCM Process”. We found your ability to understand expectations, interact & facilitate the value metric tree for Supply chain management simple, down to earth, practical and enjoyable. Both for your age & that of Canopus, the expertise you bring are amazing.

Shobhana Ravi
Chief Information & Learning Officer, TAFE

Got some tools to use. Triggers our own thoughts on application & listening to thoughts of other participants.

Sales Director, Netzsch Technologies India Pvt Ltd

Topic on Blue Ocean Strategy was good

Product Manager Specialty, Pfizer Limited

This training is very useful to have insights in what goes in retail marketing for customer service & well organised

GM Service
Escorts Ltd.

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!