You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Topics covered during conference are good. Developing good leaders to become high performers, customer service approach to achieve customer intimacy & designing service activities as per customer needs

Sr. Manager Customer care
Mahindra & Mahindra Ltd

Neil is one of the best Six Sigma, LEAN and Change Deployment Leaders that I have come across in my decade long career. His passion and technical knowledge comes through very vividly in his coaching. And to top it all he has the ability to energize and create Quality thought process in people with varied backgrounds and experience levels.

Vikram Bhat
AVP- Master Black Belt, BA Continuum

Neil’s Coaching is very effective as it is one-on-one, this will be the best way to have the concepts deep rooted in your mind. Also the time spent and flexibility is good, we can balance our work/life along with the coaching.

Hareesh Mohan
Asst Mgr, TCS e-Serve International

Our engagement with Neil started in financial year 2010-11.  Over the last 2 years he has helped us in deploying and shaping our Lean Six Sigma Initiative in all southern & western circles and in corporate functions. He comes in from the Financial Services experience and is also a mobile user, and hence he not only understands the business and operations but also helps us in evaluating from the end user perspective.  He brings in considerable deployment experience in Lean Six Sigma across several industries. He has conducted workshops and training programs for almost all learner groups. He is very hands-on and pragmatic in the way he engages. He takes initiative and contributes rather than just giving ideas and teams like the way he delivers the programs.

Vivek Gangwar
Head - TQM & Business Transformation, Vodafone

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