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At first, measuring customer satisfaction is fun, just because many get to push traditional problems to others’ boundaries. “How can we sell a product that has poor support? My conscience doesn’t allow me to do that” “See, this is the kind of customers we have? Is he our target customer? No. Should we be wasting […]
By Neil Srinivasan Info Graphic 5 principles of lean to build your organization the right wayCanopus Business Management Group
By Neil Srinivasan
