Technology and Telecom

Services for Technology and Telecom

Our services for Technology and Telecom Sector including Technology product companies, Technology solution providers, Telecom players, etc., include the following address the following themes:

  • Building a client centric workforce
  • Consistent value addition to clients
  • Arresting Client Churn and dis-satisfaction
  • Client research to gain insights
  • Implementing client engagement & account mining framework
  • Redesign B2B service touchpoints, client interactions, communications in Client Journey
  • Building agility in responding to client requirements
  • Consistent delivery through team collaboration and cross functional alignment
  • Reduce escalations from clients by addressing the systemic root causes
  • Value proposition messaging in sales process
  • Upskilling and competency building on client management

Insights for technology and telecom

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