It is awfully important to know what is and what is not your business. – Gertrude Stein Take away for CX Professionals Knowing about your customer is your business.
By Neil Srinivasan Customer Experience Quote #37
Know what your customers want most and what your company does best. Focus on where those two meet. – Kevin Stirtz Take away for CX Professionals The convergence of these produces magic.
By Neil Srinivasan
