​In this lecture you understand the importance of In-frame/Out-frame tool and how to use in various scenarios, not restricted to project charters. At the end of this lecture, you will be able to use this tool to create and define scope for any relevant scenario.

In-frame/Out-frame tool can be used to bring clarity in scope.

​In this lecture you will be learn the importance of Voice of Customers and how it can be used to drive business results and customer satisfaction. Difficulty Level: Low

In this lecture, you will learn step by step procedure to plan, execute and analyze VOC  and apply it in a given scenario. Difficulty Level: Medium

​In this lecture you will learn about Affinity Diagram and how it is used to organize the results of VOC. At the end of the lecture you will be able to construct an affinity diagram for organize any qualitative data such as VOC. Difficulty Level: Medium

Learn about MoSCoW, a prioritization tool, which can be used to bring clarity in where to divert energies of self/team.

Learn how to bring clarity in responsibility using Cross functional process maps.

Learn about the pit fall of process centricity and how it derails clarity of plan and purpose.

Learn about the positive aspects of process centricity and how to leverage it in providing clarity of plan and responsibility.

In this lecture you will learn about the different types of wastes (Muda) and how to identify and eliminate them. At the end of this lecture, you will be able to systematically identify into different types and eliminate them. Difficulty Level:Medium

Learn about different types of business wastes. Difficulty Level: Low

In this lecture, you will learn about how an important principle of six sigma that runs through the six sigma way of thinking and executing projects. Difficulty Level = Low

In this lecture, you will understand the what is 5 why technique and its relevance to Six Sigma problem solving. At the end the lecture, you will learn to apply 5 why technique to your project​. Difficulty Level : Low

We will learn about SIPOC, a business mapping tool. It is a great tool to provide clarity of purpose, plan and responsibility.

Now, we will talk about decision making through SIPOC and how it can help in bringing clarity of purpose and plan.

In this lecture, you will learn how to identify and engage with key stakeholders to increase engagement and drive change using Stakeholder analysis tool.
Difficulty : Medium