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Customer Interview Skills

Customer Interview Skills

Learning Objectives

Develop customer interviewing skills to identify insights for product and service process development

Target Audience : Product managers, Marketing Members, Customer In-sights Team

Duration : 2 – 3 days

Curriculum

  • VOC & Research Structure
  • Interview Preparation Techniques
  • Rapport Building Techniques
  • Questioning Techniques
  • Non-Verbal Techniques

To conduct Customer Interview Skills training in Chennai, Bangalore, Mumbai, Delhi and across India, contact us.