‘7 Acts of Customer Centric Professional’

‘7 Acts of Customer Centric Professional’

To become a Customer Centric Pro© certain behaviors and skills have to be developed. That includes tips, recommendations, tools, techniques, methods, etc.

Irrespective of your sector, department and seniority, learn 7 easy acts or steps to make you a Customer Centric Pro© now

7 Acts of Customer Centric Pro© facts

• It involves 7 simple acts or steps that everyone of us can follow to become customer centric, irrespective of sector we belong to
• These 7 acts can be used by the teams and by individuals, by customer facing personnel and internal functions like HR, Finance, IT, etc.
• These can be used for daily work management (transactional situations) as well as for systematic problem solving
• 7 steps can be used sequentially or each step can be used in isolation
• Applied in full spirit, these include behavioral changes and skill development to become customer centric professional

Target Audience:

All employees, including Customer Facing and Non-Customer Facing

Duration:

1 day or 1/2 day interactive workshop

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If you are looking to conduct Customer Centricity Training in Chennai, Bangalore, Mumbai, Delhi and across India, contact us.