IT and ITES Enabled Services

Services for IT and ITES Enabled Services

Our services for IT product and IT services companies, etc., include the following themes:

• Build client orientation in delivery management
• Consistent value addition to clients
• Building deeper engagement with the clients to mine accounts
• Client research to gain insights
• Redesign B2B service touchpoints, client interactions, communications in Client Journey
• Reduce escalations from clients by addressing the systemic root causes
• Value proposition messaging in sales process
• Upskilling and competency building on client management

Insights ITES & IT enabled services

• Scaling Client-Centricity in B2B: Challenges & Solutions
  Scaling Client-Centricity in B2B is difficult. Here are 6 Challenges and Solutions to address them with live business examples.In complex B2B environments, growing with your clients means more than adding headcount… Read more: Scaling Client-Centricity in B2B: Challenges & Solutions
• 7 Ideas to Elevate Your Client Relationships on this September 21 (World Gratitude Day)
  World Gratitude Day can be the launchpad for an enduring client-centric culture.Embracing Gratitude as a Strategic AssetWorld Gratitude Day on September 21 offers a moment for corporate leaders like you to… Read more: 7 Ideas to Elevate Your Client Relationships on this September 21 (World Gratitude Day)
• SOAR Matrix for Tesla’s India entry Strategy & NVIDIA’s AI strategy
  Learn to create SOAR Matrix with live business examplesIn today’s high-stakes B2B landscape, predicting change isn’t enough — leading it is the mandate. Yet too often, most organizations approach strategic planning… Read more: SOAR Matrix for Tesla’s India entry Strategy & NVIDIA’s AI strategy
• Real-World Business Insights: 5 Bold Strategies to Drive B2B Growth & Foster a Client-Centric Culture
  In today’s hyper-competitive B2B landscape, client-centricity isn’t just a buzzword—it’s a growth engine. But embedding it into the fabric of your organization takes more than good intentions. It requires bold strategies,… Read more: Real-World Business Insights: 5 Bold Strategies to Drive B2B Growth & Foster a Client-Centric Culture
• World Emoji Day : Humanizing Business Communication in a Digital Age
  Did you know using emojis improves business results!We celebrate World Emoji Day today – July 17.The first emoji was created in 1999 by Shigetaka Kurita, a Japanese designer working for the mobile communications company… Read more: World Emoji Day : Humanizing Business Communication in a Digital Age