This is a practitioner level course for professionals from Manufacturing or Service Industry to learn concepts of Lean and practice them to transform the business.
Target Audience: Quality & Business transformation managers, Supply Chain Managers, Operations Managers,HR & IT Professionals
Duration: 8 – 9 Days
It is awfully important to know what is and what is not your business. – Gertrude Stein Take away for CX Professionals Knowing about your customer is your business.By Neil Srinivasan Customer Experience Quote #37
Know what your customers want most and what your company does best. Focus on where those two meet. – Kevin Stirtz Take away for CX Professionals The convergence of these produces magic.By Neil Srinivasan