Paperback Book

A Little Book on Customer Experience




Author: Nilakantasrinivasan
This Little Book pulls together some of the best aphorisms of leading Customer Experience (CX) experts, taken from different sources with commentaries from Neil.
Profound and simple, these pithy sayings go a long way in delivering world class customer experience.
Rs.325/- (Rs.150/- + Postage Charges)
Note: Please provide your complete postal address at the time of purchase

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