Description
Listening is important. Not mere listening but active listening. It develops client centricity. Poor listening habits lead to misunderstandings, errors, a lot of missed opportunities, unnecessary arguments, stalled projects, and even damaged relationships.
This course helps you to start listening actively. It provides you new active listening techniques and tips that you can put into action instantly.
What will you learn?
- Importance of Listening
- challenges in developing listening habits
- Learn & apply Active Listening Techniques, tips & tricks
Target Audience
- Employees across sectors
- Employees across sectors and experience
- Employees with or without client interactions
