Customer Experience Quotes
Here is one of the most inspiring Customer experience quotes to delight customers.Customer buys your product and not your ego.
– (Neil) Nilakantasrinivasan
Take away for CX Professionals
Don’t satisfy your ego rather delight your customer.
Author is an expert in customer centricity. If you are looking for Customer Experience (CX) firm in Chennai, Bangalore, Mumbai, Delhi and across India, contact us.
Customer Experience Quotes
Here is one of the most inspiring Customer experience quotes to delight customers and develop superior service attitudeQuality is the tortoise in this game!
– (Neil) Nilakantasrinivasan
Take away for CX Professionals
On a long run quality outruns quantity.
Author is an expert in Customer Service. If you are looking for Customer Experience (CX) Consultant in Chennai, Bangalore, Mumbai, Delhi and across India, contact us.
Customer Experience Quotes
Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience changeBreaking rules is not always bad.
– (Neil) Nilakantasrinivasan
Take away for CX Professionals
Process, policies, company rules, etc are all just guidelines.
Author is an expert in customer experience change. If you are looking for Customer Experience (CX) firm in Chennai, Bangalore, Mumbai, Delhi and across India, contact us.
Customer Experience Quotes
Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience changeEmpowering employees is less riskier, than not doing so.
– (Neil) Nilakantasrinivasan
Take away for CX Professionals
Employee empowerment pays off, both in short and in long term.
Author is an expert in customer experience change. If you are looking for Customer Experience (CX) firm in Chennai, Bangalore, Mumbai, Delhi and across India, contact us.
Customer Experience Quotes
Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience changeFix process, not people.
– (Neil) Nilakantasrinivasan
Take away for CX Professionals
When things don’t go well, don’t witch hunt.
Author is an expert in customer experience change. If you are looking for Customer Experience (CX) firm in Chennai, Bangalore, Mumbai, Delhi and across India, contact us.
Customer Experience Quotes
Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience changeDistractions are un-avoidable, plan for it!
– (Neil) Nilakantasrinivasan
Take away for CX Professionals
Daily issues need time & attention, you cannot ignore them. So are CX transformation initiatives.
Author is an expert in customer experience change. If you are looking for Customer Experience (CX) firm in Chennai, Bangalore, Mumbai, Delhi and across India, contact us.
Interview: Organizational Strategy Challenges & Solutions
Extract of an interview of Neil published in Consultants Review Magazine about Organizational Strategy Challenges and Solutions
The economy stands at a crucial juncture now and constant endeavour for excellence and accuracy has come to be more pivotal than ever before.
The goal now is to focus on industry needs with a futuristic perspective, in order to foresee the norms of tomorrow. Canopus Business Management Group (CBMG) is a business services firm that focuses on strategy implementation & business transformation to make them future fit, and it is this approach that has brought them a fair amount of success already. Incepted in 2009, by the MIT educated Nilakantasrinivasan Janakiraman(Neil), CBMG started operations in Chennai, with the vision of bringing something fresh to the consulting space. Read More
We are delighted and honored to share that Consultants Review Magazine has selected Canopus Business Management Group among 25 Most Promising Management & Strategy Consultants in India.
An extract from May 2015 Issue:
“Over the past decade the corporate world has witnessed dramatic shifts in its form, fi nance, marketing,HR,and outsourcing have all faced the change that is slowly gripping the entire sector. Devising business strategies, global marketing,and innovating new products now form the core of developing a business. In this changing arena, defi ning management & strategy consultants only in the role of advisors would be an understatement. Read More.
Most Promising Management & Strategy Consultant
You will never notice problems in your business processes, if your measurement system isn’t accurate & precise.
Business Processes are packed with wastes(Muda). Open your 3rd eye to spot them.
Clarity on process ownership solves many problems at one go.
Surprises are part of every business. But you can build processes that don’t land you in such unpleasant surprises.
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