Sam WaltonWhat would Sam Walton (Walmart) do with GenAI?
Customer Experience Quotes
Here is one of the most inspiring Customer experience quotes to delight customers and develop superior service quality
The two most important words I everwrote were on that first Wal-Mart sign, ‘Satisfaction Guaranteed’. They’re stillup there and they have made all the difference.
– Sam Walton
Take away for CX Professionals
Purpose to service quality is as simple as
guaranteeing satisfaction every time.
Get a PDF copy of various elements of Employee Journey Map
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