Learn the outcomes of Hoshin Planning Process..
If you are evaluating your organization’s Hoshin Kanri Program or initiating it new, then make sure you watch this video.
If you don’t know what is Hoshin Kanri, or not even heard of it, then this short video will be worth a watch.
Description Story of Sid
It is awfully important to know what is and what is not your business. – Gertrude Stein Take away for CX Professionals Knowing about your customer is your business.
By Neil Srinivasan Customer Experience Quote #37
Know what your customers want most and what your company does best. Focus on where those two meet. – Kevin Stirtz Take away for CX Professionals The convergence of these produces magic.
By Neil Srinivasan
