Back to Online Courses

Cost of Poor Quality (COPQ) & Cost of Total Quality

Cost of Poor Quality (COPQ) | Cost of Total Quality | Online Course | Estimated Time: 90 Minutes | 15 Lectures | Price: $34.99

Cost of Poor Quality (COPQ) is an important measure and approach to how any organization can evaluate the tangible impact of quality. There are 4 important elements to COPQ and they are :

• External Failure Cost
• Internal Failure Cost
• Appraisal Cost
• Prevention Cost

With good & detailed knowledge of Cost of Poor Quality (COPQ) any quality professional can:

• Accurately estimate COPQ
• Use the right information from COPQ to cost-benefit analysis for quality improvements
• Prioritization of efforts for improvement planning
• Develop good business case for quality improvement

In this course,  you will learn:

• Foundation of Cost of Poor Quality (COPQ)
• Elements of COPQ through live example
• Cost of Quality Curve & Cost of Total Quality
• Download generalized Excel Based COPQ Estimation Template
• Estimation tips for COPQ under different cost headers and circumstances
• Potential challenges during computation of COPQ and its roll out

Target Audience:

• Quality Management Professionals\
• Business Excellence Professionals
• Operations Managers
• Accounting Professionals
• Process Engineers