Business Process Management System (BPMS) is a foundational framework that puts your organization’s policies and processes into action. Three important aspects of institutionalizing any process – Cross-functional ownership, Process deployment & Risk mitigation framework are addressed simultaneously during BPMS implementation.
This is an expert facilitated on-site implementation involving facilitated workouts, on-ground implementation, reviews and coaching.
Business processes are usually cross-functional in nature. Lack of clarify, communication gap, overlapping responsibilities, etc., lead to silos in organizations. On a long run, such silos create rigid brick wall structure within functions and paralyze the entire organization, ultimately impacting customer experience and business goals.
BPMS is a well-proven process centric systematic approach to creating and enabling a cross-functional matrix organization that puts customer and business requirements at the forefront.