PS+ MBF

Many organizations struggle while dealing with their process/shop floor problems. Mid-level managers often tend to sway towards intuition and fire fighting rather than data/fact based decision making and proactive resolution.

Practical Problem Solving (PS+) is a very simple management by fact approach that consists of a 5 step approach to drive improvements within organizations in manufacturing & services. The solution consists of a full suite of offering that will help the organization jumpstart its improvement program.

When to use PS+

• Data backed reasons customer churn
• Factors for building a profitable retention program
• Identify which factors drive customer satisfaction and loyalty

Scope of Engagement

• Pre-work survey, pre-work e-learning course work
• Improvement project identification
• PS+ workshop
• Project mentoring
• Online assessment
• Campaigns, reward & recognition

Benefits

• Cultural impact
  • Structured problem solving approach
  • Data based decision making
  • Fire fighting to proactive action
  • Create buy-in for all departments
  • Identifying true root cause
• Business Impact
  • Process KPIs improvement
  • Customer satisfaction improvement
  • Profitability increase
  • Cost/efficiency improvement