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About Canopus

Leading Customer Experience (CX) Improvement Company

What drives customer loyalty? How to easily retain customers? How to increase repeat purchases? What’s the best way to approach CX Improvement?

At Canopus Business Management Group, we strive to answer those questions and help mid to large enterprises in services and manufacturing, like Vodafone, TVS Motors, PepsiCo, etc., with Revenue Enhancement & Customer Retention.

We are not an advisory firm. We implement change, we make things happen!

Our Mission

We transform your business to be Future Fit!

Change Means Future Fit

What our clients engage us for?

  • Increase Revenue per customer
  • Increase Customer Retention rates
  • Improve Customer Loyalty
  • Improve Service Levels (SLA)

Why our clients recommend us?

  • We establish peer-relationship & personal rapport with client teams
  • We dirty our hands rather than advising … simply walk in clients’ shoes!
  • We provide disproportionate value, at least 30 times more than what the client pays for
  • We transfer explicit & tacit know-how of each project to client teams

Quick Facts

  • Year of Commencement : 2009
  • Domains : Sales, Marketing & Operations
  • Verticals : B2B, Institutional Customers & B2C
  • Services Segment : BFSI, Logistics, IT & ITES
  • Products Segment : Brand Owners & OEMs from Manufacturing & Technology Enabled

Other Initiative

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What our clients say

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Articles

Dimensions of Customer Productivity

The dimensions of customer productivity can be best understood, when we see it through customer’s lens: Inputs Ease & Convenience Unification Simplification Fast & Efficient Time saving First time right Outputs Functional – Emotional Balance Trading Up/Down the Value-Price Ladder Value Enabling and Enrichment Education/Information

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Experts

Expertise

You can count on us. We draw from our diverse, in-depth and hands-on expertise from the corporate world.

Our Clients

Our clients include Barclays, Vodafone, Pepsico, Barry-Wehmiller, Tractors & Farm Equipment(TAFE), Temenos Banking Software Company, Lumis Partners, KarROX Technologies, etc.

We choose our engagements carefully and limit the number we accept, thus allowing us to focus our full attention on each project and give it our best!