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Deploy Hoshin Kanri

Background

A bank’s global delivery center was using Japanese Hoshin Kanri(Policy Deployment) approach for deploying its goals across functions and geographies.

Solution
  • Integrated functional goals with organizational goals
  • Evolved individual ownership and joint accountability across leadership team using catch-ball sessions
  • Cascade goals across an employee base of 5000
  • Facilitate, build and maintain tactical plans to enable accomplishment of org goals
Results
  • Deploy goals across the entire organization of 5000 employees prior to the commencement of performance year without a single day of delay
  • Cultural shift among leadership team towards Individual Ownership and Joint Ownership.