We help organizations to create a superior Quality & Productivity culture.
Quality & Productivity are the building blocks of any institution. True quality permeates beyond products and services. It is a way of life in any institution. Achieving zero defects and benchmark productivity is about establishing a delicate balance of process, people, technology, culture, inputs and information. We help organizations to achieve this balance by hand-holding them through the journey.
Measurable results include:
- First-time right (defect reduction)
- Increase in productivity
- Reduction in cost of poor quality(COPQ)
- Reduction in customer complaints
- Reduction in warranty cost
- Improvement in cost per product/service offering
- Build in-process quality for products & services
- Quality & productivity metrics management
- Variation reduction in quality & productivity
- Complaint management mechanism
- Establishing a culture of quality
- Improvement projects