116 Customer Experience Quotes
Customer Experience Quotes
Here is one of the most inspiring Customer experience quotes to delight customers and build customer loyalty.True loyalty doesn’t come because of
an app. It doesn’t come because you
have a punch card where after ten
punches you get a free sandwich. It is
about the relationship. Take away those
“perks” and would the customer still be
loyal?
– Shep Hyken
Take away for CX Professionals
Do you think loyalty programs measure the
penetration of true customer loyalty?
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