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Change Management

Chief Meaning Officer – Leading With Clarity

Chief Meaning Officer – Leading With Clarity

  By Nilakantasrinivasan Recently, a leader I knew for long time, moved from a line responsibility to a functional role. While she thought it’s going to be a cake-walk, but it turned out be a moon-walk. She mis-judged the functional role to be less complex than that of the line role where she handled large […]



What Skills are needed for Business Transformation?

What Skills are needed for Business Transformation?

What works for large enterprises may not work for mid size organizations! The business transformation professional need to understand what approach suits your organization! Business Transformation professional will need vast experience in leading or handling complex change in in different situations across atleast few different sectors and corporate cultures. The Business Transformation professional should stay […]



Why being Future Fit is important?

Why being Future Fit is important?

What got you here, won’t take you there! If you continue to use the current methods & processes in future, leave alone growth, you can’t even sustain your current position in market. Transformation is a continuous process and the cornerstone of transformation is to become ‘future fit’. Business Transformation is all about change, be it […]



The Big Hidden Killer of B2B Customer Experience

The Big Hidden Killer of B2B Customer Experience

B2B companies are still in honeymoon when it comes to CX (Customer Experience). Whether or not you agree with me on this, it is certainly an equivocal ‘yes’ when it comes to B2B companies making CX a competition advantage. B2B companies are lucky in a way that they deal with a reasonably finite set of […]



Self Assessment on Business Model Innovation

Self Assessment on Business Model Innovation

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Change is the Password to Excellence

Change is the Password to Excellence

In July 12, 1854 George Eastman was born and in 1888 he gave birth to a brand called ‘Kodak’ that went to become a household brand in every part of the world. Yet in the year 2012, Kodak filed for Chapter 11 bankruptcy. We don’t know how George Eastman would have reacted to this, but […]



Protected: Assessment for “Culture of Excellence” for Organizations

Protected: Assessment for “Culture of Excellence” for Organizations

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Let Gemba feed your new product development, not ego

Let Gemba feed your new product development, not ego

As an entrepreneur or subject matter expert, building an product or service isn’t really difficult because you have all the ideas are packed in your head. In fact that is true for any one skilled professional. Unfortunately that doesn’t guarantee success when it comes launching a successful product or service. Customers will choose or recommend […]



Measurement Systems of Business Processes

Measurement Systems of Business Processes

You will never notice problems in your business processes, if your measurement system isn’t accurate & precise.



Process ownership solves many problems

Process ownership solves many problems

Clarity on process ownership solves many problems at one go.



Prioritize, even if it is difficult

Prioritize, even if it is difficult

Prioritization is difficult but we don’t have a choice, be it in Strategy implementation or elsewhere.



Strategic Projects can really be deep

Strategic Projects can really be deep

Know the ‘real’ scope of your projects before you jump into them. Most stategic projects never get completed just for this reason.