As Daniel Pink, author of “A Whole New Mind: Why Right Brainers will Rule the Future” puts it, the time of left brain thinkers is over.This era is about Right Brain Thinking. Agreed, that all of us have to solve problems all the time, sometimes small, and other times really big ones. As leaders, we constantly demand our team […]
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Customer Experience: How do the products and services you buy, waste your time, even if they ultimately give you benefit? Customer Effort is becoming a key factor in the decision making! The question that Customers are increasing asking is, does the service channel enable faster end-to-end hands-on time for the me to complete the desired […]
In today’s chaotic and un-predictable business environment every organization in the private sector, government and non-profit is constantly being challenged to evolve. If they don’t, they perish. It’s like Darwin’s theory of evolution for organizations. The good news is that we have quite a few who have successfully evolved and become future fit. We recently […]
I checked into a budget hotel and surprisingly everything was fine. When you book in an unbranded hotel, you are mentally prepared for leaky bathrooms, dirty beds, noisy air conditioners, etc. But this time I booked my hotel room through Oyo Rooms, an aggregator of budget hotels in India. I’m sure you have already heard […]
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In July 12, 1854 George Eastman was born and in 1888 he gave birth to a brand called ‘Kodak’ that went to become a household brand in every part of the world. Yet in the year 2012, Kodak filed for Chapter 11 bankruptcy. We don’t know how George Eastman would have reacted to this, but […]
One day I woke to the news (it’s old news now) of Google glasses. I fell laughing. Companies are like individuals; they go nuts, get depressed and so on. I dismissed Google glasses as one such pursuit. In reality, did Google get its strategy wrong? Consider Google to be a technology company specializing in internet […]
As an entrepreneur or subject matter expert, building an product or service isn’t really difficult because you have all the ideas are packed in your head. In fact that is true for any one skilled professional. Unfortunately that doesn’t guarantee success when it comes launching a successful product or service. Customers will choose or recommend […]
Innovation is a buzzword today in the corporate world. Every organization wants to be innovative. They want to sell innovative products and services! Genuine innovation creates lots of genuine value to the organization, customers & society. It is about value added to customers & society by the application of creative ideas which are commercialized. Innovation […]
Innovation & Creativity have strong linkages, but they are not the same. Creativity leads to Innovation. It is a sub-set of innovation but an important constituent. It takes creative people to generate ideas that are novel. Innovation structures the idea – gives it form, executes the idea & thus makes it commercially workable. Creativity is […]
‘Skyfall’ became the highest grossing film of all time at UK box office with earning nearly £103m. Global earnings of the 23rd Bond movie crossed $1.1Bn. This makes it the first film in the Bond franchise to reach that total and the highest-grossing film in Sony Pictures history. It is the 14th film to gross […]
