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What are the sources of improvement projects?

Six Sigma projects are primarily focused on customers. The other areas that Six Sigma projects focus on are:

• Improving survey and custom
• Improving the performance of Critical to Quality (CTQ)
• Reducing the number of complaints from customers.
• Reducing in-process or internal defects.
• Reducing warranty claims.
• er research scores.
• Capturing feedback from staff members effectively.
• Increasing profits and revenue.
• Improving audit scores.
• Improving process performance and dashboard metrics.
• And, having better growth than competitors.