You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Excellent course on Digital Business Transformation! Mr.Neil….Thank you ! I have given 5 stars as the structure of course is filled with practical, insights of impact. I truly enjoyed enjoyed tools, and tips. I am impressed with the passion, hard work that I have enrolled in other course. Once again thank you for the course !

Ahmad Salman K.

Good learning experience!! Practical usage of Blue Ocean Strategy. Application in core field

Head Sales & DGM, Institution & Malls, Bajaj Electricals Ltd.

Nice to see you championing the cause for quality in the larger eco system. I liked the course for its simplicity of ideas

Biswabrata Chakravorty
Head - Offshore operations & performance management at Barclays Technology Centre India

Neil is a well recognised expert on customer experience and process transformation. He has helped many business houses to revamp their business and functional strategies. His hands on experience in these fields and his positive contributions make him a sought after strategist and trainer. He recently conducted a workshop for the mid level technical managers of Sodexo , India. During the program, through specially customized techniques, he successfully realigned the thought process and understanding of participating managers to strategize and improve customer experience. The style and tenor of the interactive workshop was easy on the participants and made it a unique experience for each of them. As an experienced coach and mentor, his intervention is considered very useful for growing leaders to enhance their leadership qualities.

Air Cmdr KNV Nair
Director (HR), Sodexo Technical Services

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