Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Neil is a great trainer. I particularly liked the visual approach with real life examples

Head - Contact Centre
Cox and Kings

Nice to see you championing the cause for quality in the larger eco system. I liked the course for its simplicity of ideas

Biswabrata Chakravorty
Head - Offshore operations & performance management at Barclays Technology Centre India

The concepts on strategic planning & execution were provided clearly and logically. The videos were very relevant

Indirect Material Manager
Colgate Palmolive India Ltd

Good workshop to understand the basic concept of” Blue Ocean Strategy” with good number of examples. Examples were well covered helps to understand the concept better

Vice President Marketing & Sales, Idea Cellular Limited

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!