Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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How we can help?

Top organizations choose Canopus Business Management Group

Blue Ocean Strategy is more useful for us to formulate many strategic ideas. Got the Idea of doing analysis methods & differentiating the business

Manager - Marketing, Netzsch Technologies India Pvt Ltd

Neil’s approach is very down to earth and practical with relevant common examples in our day to day life. The participants could easily relate to those snippets and examples.

Sridharan
Director – Engineering Services, BWIR

Topics covered during conference are good. Developing good leaders to become high performers, customer service approach to achieve customer intimacy & designing service activities as per customer needs

Sr. Manager Customer care
Mahindra & Mahindra Ltd

It was a good event. I could collect information for our relevance, techniques of customer service, in depth understanding of customer service across industries

Manager Customer Relation
Indraprastha Gas Ltd.

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11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!