CTQ Attributes

Some of the major attributes of CTQ include:
  • A single meaning for each metric across all geographic locations.
  • Defining the process owners who are responsible for tracking the CTQ.
  • Clearly defined defects and opportunities in the process.
  • A consistent measurement system to provide accurate and precise measurements.
  • And, it must be derived from the VOC so that it provides a strong linkage to the VOC.
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