Your Partner In
Client Centric Business Growth

Poor Account
Growth
High Client
Churn
Low Sales
Win Rates
Poor NPS &
SLAs
Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

Stay Informed : Sustainable Business Growth with Client-Centric Strategies

Newsletter Sign-up


Archive

Where we can help?

How we can help?

Top organizations choose Canopus Business Management Group

The Black belt training has offered an abundance of practical value, fulfilling learning experience & take home tips. The One on One coaching, personnel feedback contributed to my ability to both learn & apply the skills in my work. Immediately after my BB certification, I was offered a BB job. This was a real breakthrough in my career

Krishna Heda
Team Manager, Cognizant Technology Solutions

Understand the Blue Ocean strategy, glimpse of implementation & other attributes with Blue Ocean Strategy

Director, Sagas Auto Tec Private Limited

Practical approach to blue ocean strategy. Brought the theory alive with practical examples and applications

Managing Director
TBWA\TAL Sri Lanka

Neil is a great trainer. I particularly liked the visual approach with real life examples

Head - Contact Centre
Cox and Kings

Latest Insights & Ideas

More Articles

“Effective meetings are the cornerstone of client-centric business growth, fostering alignment, trust, and collaboration.”
Articles
“Effective meetings are the cornerstone of client-centric business growth, fostering alignment, trust, and collaboration.”
Learn More
What would Sam Walton (Walmart) do with GenAI?
Videos
What would Sam Walton (Walmart) do with GenAI?
Learn More
Downloads
Access Interactive Sample Report of Customer Centricity Assessment for Organizations
Download

Online Courses

More Courses

Cost of Poor Quality (COPQ) & Cost of Total Quality

90 Minutes | 15 Lectures | Price: $34.99

Sales Analytical Mindset(Corporate)

Canopus LSS BB Certification(Corporate)

15.50 Hours | 250 Lectures | Price : $461

Where We Can Help

How We Can Help