You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Our engagement with Neil started in financial year 2010-11.  Over the last 2 years he has helped us in deploying and shaping our Lean Six Sigma Initiative in all southern & western circles and in corporate functions. He comes in from the Financial Services experience and is also a mobile user, and hence he not only understands the business and operations but also helps us in evaluating from the end user perspective.  He brings in considerable deployment experience in Lean Six Sigma across several industries. He has conducted workshops and training programs for almost all learner groups. He is very hands-on and pragmatic in the way he engages. He takes initiative and contributes rather than just giving ideas and teams like the way he delivers the programs.

Vivek Gangwar
Head - TQM & Business Transformation, Vodafone

It was nice to be associated with you as a partner on “Enterprise Metrics Management”. It was indeed an excellent and enjoyable experience for the entire team, the way you have approached, designed and managed the Project. Looking forward for more partnerships with Canopus

Sivaprakasam
DGM – Business Excellence, TAFE

Neil is completely engaged with the Hoshin process at BWIR at every level – conceptual as well as execution. Through his one-on-one interaction & support of the Hoshin leaders, he has built an excellent rapport which allows him to be very effective in moving things forward. He works very well with the co-organizers and comes up with insightful suggestions and observations.

Vasant Bennett
President & Managing Partner, Barry-Wehmiller International Resources

Topics covered during conference are good. Developing good leaders to become high performers, customer service approach to achieve customer intimacy & designing service activities as per customer needs

Sr. Manager Customer care
Mahindra & Mahindra Ltd

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