Your Partner In
Client Centric Business Growth

Neil is a great trainer. I particularly liked the visual approach with real life examples

Got some tools to use. Triggers our own thoughts on application & listening to thoughts of other participants.

Neil is a well recognised expert on customer experience and process transformation. He has helped many business houses to revamp their business and functional strategies. His hands on experience in these fields and his positive contributions make him a sought after strategist and trainer. He recently conducted a workshop for the mid level technical managers of Sodexo , India. During the program, through specially customized techniques, he successfully realigned the thought process and understanding of participating managers to strategize and improve customer experience. The style and tenor of the interactive workshop was easy on the participants and made it a unique experience for each of them. As an experienced coach and mentor, his intervention is considered very useful for growing leaders to enhance their leadership qualities.

Our engagement with Neil started in financial year 2010-11.  Over the last 2 years he has helped us in deploying and shaping our Lean Six Sigma Initiative in all southern & western circles and in corporate functions. He comes in from the Financial Services experience and is also a mobile user, and hence he not only understands the business and operations but also helps us in evaluating from the end user perspective.  He brings in considerable deployment experience in Lean Six Sigma across several industries. He has conducted workshops and training programs for almost all learner groups. He is very hands-on and pragmatic in the way he engages. He takes initiative and contributes rather than just giving ideas and teams like the way he delivers the programs.