You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

Grab your copy of the eBook.

Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Blue Ocean Strategy is a powerful concept, explained will in depth. Have been able to understand “Non-Customers” & how to target them & becoming profitable in competitive environment

General Manager, Osborn Lippert India Private Limited

Neil is a well recognised expert on customer experience and process transformation. He has helped many business houses to revamp their business and functional strategies. His hands on experience in these fields and his positive contributions make him a sought after strategist and trainer. He recently conducted a workshop for the mid level technical managers of Sodexo , India. During the program, through specially customized techniques, he successfully realigned the thought process and understanding of participating managers to strategize and improve customer experience. The style and tenor of the interactive workshop was easy on the participants and made it a unique experience for each of them. As an experienced coach and mentor, his intervention is considered very useful for growing leaders to enhance their leadership qualities.

Air Cmdr KNV Nair
Director (HR), Sodexo Technical Services

Neil is completely engaged with the Hoshin process at BWIR at every level – conceptual as well as execution. Through his one-on-one interaction & support of the Hoshin leaders, he has built an excellent rapport which allows him to be very effective in moving things forward. He works very well with the co-organizers and comes up with insightful suggestions and observations.

Vasant Bennett
President & Managing Partner, Barry-Wehmiller International Resources

The concepts on strategic planning & execution were provided clearly and logically. The videos were very relevant

Indirect Material Manager
Colgate Palmolive India Ltd

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