Insights

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience change   A crow can conquer even an owl in daylight. – Tiruvalluvar   Take away for CX Professionals There is always an apt time to commence CX change program.   Download XL based Touchpoint Assessment […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and know your customer   Don’t criticise what you can’t understand. – Bob Dylan   Take away for CX Professionals Its easy to dismiss the customer’s knowledge about your product, but he’s still the customer.   Get a PDF copy […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and know your customer   Use your good judgment in all situations. There will be no additional rules. – Nordstrom’s employee manual   Take away for CX Professionals Empower your employees. Get a PDF copy of various elements of Customer […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and know your customer   Customers are the most effective consultants your company can hire. – Anon Take away for CX Professionals There is a wealth of insights that customers can give you.     Get access to India B2B […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and know your customer   There’s a battle between what the cook thinks is high art and what the customer just wants to eat. – Mario Batali   Take away for CX Professionals Your passion for the product should not […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and know your customer   Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. – Donald Porter     Take away for CX Professionals Customers are reasonable, most of the times. […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and know your customer   A little knowledge is a dangerous thing. – Alexander Pope   Take away for CX Professionals Without understanding customers, never run your business. Download Customer Experience Self-Assesment Checksheet Download Author is an expert in Voice […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and know your customer   If I turn out to be particularly clear, you’ve probably misunderstood what I said. – Alan Greenspan   Take away for CX Professionals There is always scope when it comes to understanding customers’ need. Download […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and know your customer   Think like a customer. – Paul Gillin   Take away for CX Professionals There is no better way to understand customers’ need.   Download XL based Touchpoint Assessment Check Sheet for Evaluation & Benchmarking with […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and know your customer   The customer’s perception is your reality. – Kate Zabriskie   Take away for CX Professionals Perceptions are based on experiences of customers. Get a PDF copy of various elements of Employee Journey Map Download Author […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and know your customer   The more you engage with customers the clearer things become and the easier it is to determine what you should be doing. – John Russell   Take away for CX Professionals Connect with your customers […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and know your customer   The customer is not a statistic – he is a flesh-and-blood human being completely equipped with biases, prejudices, emotions, pulse, blood chemistry and possibly a deficiency of certain vitamins. – Kenneth B. Elliott   Take […]