Insights

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and develop superior service attitude   Show customers how passionate the entire company is of what you do, and not just what you sell.   – Chinese Proverb   Take away for CX Professionals Passion doesn’t stop when the […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and develop superior service attitude A man without a smiling face must not open a shop.   – Chinese Proverb     Take away for CX Professionals All of us are natural smilers 🙂   Get India Centric Customer […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and develop superior service attitude   Courteous treatment will make a customer a “walking advertisement.” – J.C. Penny     Take away for CX Professionals Make it easy for customers to endorse you.   Download Customer Churn & Retention […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and develop superior service attitude   “Does it better” will always beat “did it first.” – Aaron Levie   Take away for CX Professionals Quality comes first. Get access to India B2B Customer Experience Research Now Download Author is […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and develop superior service attitude   Customer service is not a department, it’s everyone’s job. – Ken Blanchard     Take away for CX Professionals Service is an attitude and not a task. Get India Centric Customer Experience Trends […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and develop superior service attitude   The customer is not always right, but they are always your customer! – Shep Hyken   Take away for CX Professionals It doesn’t matter who’s right, any way!   Download Customer Experience Self-Assesment […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and develop superior service attitude   Don’t deliver a product, deliver an experience. – Chelsea Krost   Take away for CX Professionals Customers relish the treatment not the treat.   Download 7 Acts of Customer Centric Professional Download Author […]

Key Customer Experience (CX) Metrics that all organizations should measure In a world of analytics, most organizations have enough data, metrics and dashboards to deal with.  When it comes to customer experience (CX), unfortunately, many organizations don’t always measure and report the right metrics. For example, in a 2018 NPS & CX Benchmark report, One-third […]

Hard work never brings fatigue, it brings satisfaction. – Narendra Modi Take away for CX Professionals Every genuine effort you put to serve customers brings satisfaction to you. Download 7 Acts of Customer Centric Professional Download

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and develop superior service attitude Mind is never a problem, mindset is. – Narendra Modi Take away for CX Professionals Take it head on. Download XL based Touchpoint Assessment Check Sheet for Evaluation & Benchmarking with Instructions Download Author […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and develop superior service attitude   Please and Thank you are still magical words. – Anon   Take away for CX Professionals Use these words generously and spread the magic.       Get a PDF copy of various […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and develop superior service attitude   Rid thyself of ego and perform service. Then alone shalt thou attain honour. – Guru Nanak   Take away for CX Professionals ‘I’ has no role in service. Get a PDF copy of […]